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Shipping policy

Angelaurora Jewelry reserves the right to amend the shipping terms at any time. We urge all customers to inspect your package for damage or tampering before receiving or acknowledging receipt of the parcel.

Delivery Methods

The delivery methods offered are registered delivery to your desired location. Order value used to determine shipping charge for delivery is after any applicable promotional discount or voucher.

Shipping Time

We are PERSONAL delivery for local . The delivery lead time given are estimates calculated from order processed date. Delivery times to be within 1-2 working days-sometimes due to circumstances Saturday purchase . Delivery times to be within 3-5 working days.

Once the order has been sent out, we will not be able to update you on the status of the delivery. An email or sms containing a tracking ID will be sent to you. For the best advice, kindly contact Angel - 94870969

For international delivery, we are using FedEx Express. The delivery lead time given are estimates calculated from order processed date. Whilst the majority of shipments are delivered within 3-4 working days from pickup - sometimes due to circumstances beyond our control, we kindly ask that you expect delivery times to be within 4-5 working days.

Once the order has been picked up by FedEx, we will not be able to update you on the status of the delivery. An email containing a tracking ID will be sent upon pickup. For the best advice, kindly contact FedEx at 1800-743-2626 or visit their website FedEx Express.

Qxpress - Domestic delivery, The delivery lead time given are estimates calculated from order processed to date is given est 14-25 days on the description on your purchase. Once the order has been sent out, we will not be able to update you on the status of the delivery. An email containing a tracking ID will be sent to you.

Shipping fee for product exchange or return is non-refundable.

Orders will be shipped to the Delivery Address upon checkout. Please provide the correct delivery address and recipient's name and contact details when submitting your order. The cost of redelivery due to an invalid address or failed delivery attempt is to be borne by the customer.

Restricted Areas

We do not deliver to restricted places such as military camps and Jurong Island. Please see our full list of restricted areas here.

If any part of your order is damaged upon receiving, please contact us and quote your order number prior to returning the item.

Working day refers to Monday to Friday, from 11am to 6 pm. Orders received after 3 pm will be processed the next working day.